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Automating conversations is the right choice when you can improve experiences beyond what you currently provide. Hyperautomate customer and employee conversations, business processes and tasks.

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Everything you need for creating conversational experiences. A platform that provides:. Answer calls and automate voice conversations, carry out communications over messaging channels like SMS, WhatsApp, voice, phone, Microsoft Teams, Slack, and others. Retrieve or update information in your CRM and other databases, create notifications triggered by events, set up payroll, create reminders, and much more.

There are use cases for every department. Long before Gartner listed hyper-automation as the 1 tech trend incompanies have been turning to OneReach. The key to succeeding in this new landscape is sequencing AI and advanced automation technologies to work in concert—this is called hyper-automation, and it requires a strategy. It is both a visionary manifesto and a practical guide, written for AI strategists, technology and business managers, and leaders alike. Gain insights and practical guidance on the processes, people, tools and architecture for creating a hyper-automated ecosystem.

Go beyond just automating what you do — use AI to improve how you do it. Creating intelligently automated voice experiences is fast and easy with CS2. Create AI-powered conversational applications to operate on your voice channels — toll-free s, local s, Amazon Echo, Skype, Whatsapp etc.

Bring your own voice provider, or get phone s and voice processing through OneReach. Create AI-powered conversational SMS applications on your company phone s — short-codes, toll-free s, local s, Whatsapp etc. Creating intelligently automated experiences is fast and easy with CS2. Create AI-driven experiences for anything from simple automated notifications through to complex, dynamic conversations. Creating intelligently automated Slack experiences is fast and easy with CS2.

Create intelligently automated web chat experiences that are rich with AI-powered dynamic functions like buttons, drop-downs and free-form text, image carousels, video and more. Speed up time to deployment by looping in humans on your team, to step in when Home ai one serious male needed web chat bots are stumped, and update their training in realtime.

Automate responses to simple inquiries or create fully conversational bot experiences, that include rich interactivity like buttons, menus, image carousels, video and more. Create rich, AI-driven conversational applications, along the way pulling in the right people and updating the right systems. Creating intelligent experiences for Amazon Echo can be done easily through CS2. Incorporate natural language understanding NLU and intent-recognition and create anything from basic Alexa commands to dynamic interactive experiences that complete tasks.

You can quickly configure your conversational applications to send direct mail.

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There are plenty of automation opportunities across departments, ranging from get well soon cards for employees to printed invoices for customers and a lot more. What does that mean? It means that if your company is already committed to a provider for SMS, voice, etcyou can plug that provider into your CS2. Patterns make implementing best practices possible without starting from scratch, without coding and without reinventing the wheel. Find a diverse range of patterns for steps, flows and bots all created by OneReach. Comes operational for phone, SMS, rich web chat, mobile app, and.

Register for this practical minute webinar to get step by step guidance through operationalizing your IDW. Patterns make implementing best practices possible — without starting from scratch, without coding and without reinventing the wheel. ature Patterns are templates created by recognized leaders with specific industry or domain expertise.

Why start from square one with creating a recruiting bot, when you can use a ature Pattern made by a global leader in talent-acquisition from a publicly traded company? You can create your own custom patterns to equip your team with a templated head start.

In Gartner Home ai one serious male needed OneReach. Action Desk allows users to customize dashboards and reporting metrics based on what is relevant to their needs. Adapt and configure to fit changing business needs. The use of AI can also customize the experience, and these self-learning, smart, automated tools can offer suggestions to the agent and monitor things to make agents more productive.

Action Desk also creates a simple interface that hides complexities and minimizes visual noise. Since integrations are generally the biggest barrier of entry for creating and managing any sophisticated, data-driven solution, OneReach.

This tool requires no development and allows you to hook into your own data, or store and update data from your automated solutions. Connect your automated experiences to your APIs or your own files, sheets and data using Files and Data. Meet an entire world of steps, skills, pre-deed flows and functionalities that are pre-built by OneReach. You can find the tools you need to make powerful, flexible, and scalable solutions, and share them with other users on our open source platform.

Our shared library of steps and skills is OneReach. We deed our platform around not just creating autonomous experiences but doing it with the option of having a Human-in-the-Loop HiTL — AKA machines and humans working together seamlessly. Enjoy fluid cross-platform automation, interacting directly with customers, or support your AI and conversational applications in realtime as the human in the loop.

Incredible things are being accomplished with AI. Most of those will be conversational. How many people work at your company? Which option best suits your reason for contacting us? Start your journey toward becoming a self driving company and download full periodic. We focus on making the hard stuff easy. Best AI Product in Telecom.

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Why Fast Company labelled OneReach. Our Solution. What can you automate? Automate routine conversations Answer calls and automate voice conversations, carry out communications over messaging channels like SMS, WhatsApp, voice, phone, Microsoft Teams, Slack, and others. Automate routine processes and tasks Retrieve or update information in your CRM and other databases, create notifications triggered by events, set up payroll, create reminders, and much more.

How would you benefit? Big AI problems get solved by taking small AI steps. No more random acts of AI and bot-building— you need a strategy. Read the digital book. See why CS2. Creating smart and dynamic facebook messenger bots is easy with CS2.

Supercharge WhatsApp for your business Create rich, AI-driven conversational applications, along the way pulling in the right people and updating the right systems. Create AI-powered experiences for Alexa. Do better than just automating what you do. Example of a popular Pattern:. Our shared library can help you do better than just automating what you do Patterns make implementing best practices possible — without starting from scratch, without coding and without reinventing the wheel. Every team has unique needs. Why conversational automation is the future.

Get access to CS2. Which of these platforms does your company already use? Neither Mulesoft Salesforce Both. directly Need assistance? Please use this form. Get the digital book Get enrolled to be the first to receive the full text when it's published! X Thank you! We have received your request for access to Communication Studio 2. Someone from our team will be in contact with you shortly to schedule your migration.

X We will follow up with the whitepaper shortly.

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